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A New Era of Personalized Coaching

  • Center for Creative Leadership (or via Zoom) One Leadership Place Greensboro, NC USA 27410 Greensboro, NC, 27408 United States (map)

Facilitator:

Dr. Shonna Waters

Email | Website | LinkedIn

CCE credits

BCC & ICF Coaches get 2.0 Resource Development Credits


The coaching world is abuzz with the potential of generative AI, but what is real and what is hype? In this presentation, we'll explore the current landscape and delve into how AI is already transforming coaching practices, from personalized goal setting to on-demand support.

We'll dive into what we’re learning from research exploring the boundaries and implications of human-AI collaboration in coaching. We'll examine open questions that challenge us to think beyond the hype, prompting critical conversations about ethics, bias, and the irreplaceable role of human connection in the coaching journey. You’ll explore your own perspective on the potential and pitfalls of a future where AI empowers coaches and clients to reach their full potential.

Session goals

To explore and identify the seven key behaviors we seek from our clients as we deliver value to them and their experience

  • Gain greater awareness of strengths and (current) limitations of AI

  • Surface and expand our implicit theories about the risks and potential of how AI could intersect with coaching

  • Understand key topics and new research insights related to the use of AI


Dr. Shonna Waters

Dr. Shonna Waters is an organizational psychologist and executive with over two decades of experience in human capital transformation. She is a prolific writer, having published peer-reviewed journal articles, handbook chapters,magazine articles and blogs. A recognized thought leader, she is a sought-after speaker and ICF certified coach. She received her Ph.D. from the University of Minnesota and is the author of two award-winning books.

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The Gifts of Coaching: Understanding the value we deliver to our Clients

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Coaching Leaders in the Nonprofit Sector